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Terms & Conditions

Please read before booking:

By booking with Luminique Events Limited you agree to the below terms & conditions.

General

The ‘Company’ is Luminique Events Limited. Trading as Luminique Events Limited  The ‘Hirer’ is any person or company who hires or has agreed to hire Goods from the Company. ‘Goods or equipment’ means goods provided by the Company in accordance with the Company’s standard Terms and Conditions of hire.

Booking

A 50% non refundable deposit is required to reserve your booking. If your event is over a year away its a 25% non refundable deposit.

Acceptance of Conditions

The customer’s acceptance of goods on hire implies acceptance by signing and agreeing to our Conditions of Hire as given below.

Retention of Title

All goods remain the absolute property of Luminique Events Limited and the customer undertakes not to sell, offer to sell, assign charge, pledge or underlet, lend or otherwise deal with the products unless agreed otherwise with Luminique Events Limited.

Cover Loss or Damage of Hired Equipment

The Customer assumes complete responsibility for loss of or damage to the hire products (Other than fair wear and tear) from the time the equipment is collected or delivered at the venue/premises, until it is collected. The charge will be the cost of replacing the equipment with new stock. Chair covers at £10.00 each and organza sashes at £3.00 each. For a full list of other prices please contact us.

Adverse Weather Conditions

We cannot accept responsibility for any of our items that are used outside should they be damaged, soiled or affected by weather conditions after we have left them – Examples are; White Carpet Aisle Runners getting wet & badly soiled (There may be an additional cleaning fee should the item be badly soiled or charged at replacement cost in the event cleaning fails) we do advise that such items should not be in place until just before they event to reduce the risk of damage , Drapings are intended as temporary constructions, severe weather conditions may affect the completed look. In the event of adverse conditions, it is Luminique Events Limited sole discretion on all outside decor if to provide the hired items due to potential damage and safety. Therefore, no refunds are given for any items not used under such incidences or should be affected by weather.

Payment

The full balance is due 4 weeks prior to your event date and an invoice will be sent 6-8 weeks in advance, if for any reason you don’t receive an invoice please contact us asap. If payment is not received before this time, we will assume our services are no longer required and will automatically cancel the order. Once the invoice has been paid we cannot issue refunds on any items that are no longer required but can exchange items subject to stock. Cancellation will result in the forfeit of the deposit or full amount 4 weeks prior to the event.

Dance Floor Hire

  •  The area for which the dance floor is to be laid must be clean and free from obstructions
  • Dance floors do become slippery when wet like any surface so to prevent any accidents we do advise that no drinks should be taken on the floor
  • No tables, chairs or heavy items should be placed on the dance floor as this can lead to damage which is chargeable
  • No unauthorised persons are allowed to move or dismantle the floor, we will arrange collection with the venue.
  • The dance floor will only be laid on ground level unless there is an appropriate lift at the venue unless we have agreed otherwise.
  • The dance floor is to be laid on an approprate level surface.

Lost, Theft or Damaged Equipment

In the event of loss or theft of the hire equipment the Company will take payment from the holding card and send a copy of the invoice and receipt to the Customer. In the event of damage to the goods, the company will, at its option, charge the Customer in full for the repairs of the goods at cost of new stock.

Charges for replacements of items hired:

£10.00 per chair cover and/or £3.00 a organza sash.  Please contact us for other prices of goods hired.  All costs taken are at replacement cost.

Changes to an order

You can make changes to your order up to the point of 4 weeks in advance of the event. Significant changes to an order may change the quote you originally obtained. Once the invoice has been paid we are unable to offer any refunds for unwanted goods but can offer exchanges subject to stock.  Items can be added on as long as they are in stock at any point.

Cancellation

Cancellation will result in the forfeit of the deposit or full amount 4 weeks prior to the event.

Cancellation Due to Adverse Weather

In adverse weather conditions such as Snow & Ice, it is Luminique Events Limited decision not to deliver/setup hired goods if it jepordises the safety of our staff. Luminique Events Limited will endeavor to get the hired goods to the venue and exhaust every option that is available before cancellation of the booking.  As a gesture of good will, we would be happy to move the event to another date or venue subject to availability.

Termination of Liability

The Company shall be relived of all liability for obligations incurred to the Hirer and any other third party.

Quantity of equipment required

If you are unsure of guest numbers and quantities at the time of booking we are happy to take a rough estimate for the time being and we can adjust your final invoice accordingly

Law 

This contract shall be governed by English Law in the Courts of England.

Luminique Events Limited
7a Manor Nurseries
Stockbridge Road                                                                                                                                                                                                                                                                 Romsey                                                                                                                                                                                                                                                                              Hampshire                                                                                                                                                                                                                                                                                  SO51 ONB

Mobile: 07894253980 or 07894253981 (Out of office hours)
Email: sales@luminiqueevents.co.uk